To obtain a challenging position with a progressive company where my skills will be utilized, obtain new skills, and progress with the company.

Customer Service

Host: 2003 - Present    Bryant Park Café, New York, NY

Greeting and seating guests, bussing tables and taking customer orders, cleaning menus, preparing silverware and tables, answering phones, obtaining guest reservations and assisting customers with all other inquires, assuring that all necessary correspondence for current and following shifts are completed, ensuring that waiters have an equal amount of customers, handling credit card transactions, overseeing floor to progress turns, familiarized with Aloha systems.
Reference: Tom Ferretti (212) 840-6500

CUSTOMER SERVICE

Waiter: 2002 - 2003 Isla, New York, NY

Serving guests with quality food service in a fast paced environment, seating guests, coordinating with support staff, several maintenance duties, preparation for current and following shifts, assisting in floor planning, proficient in POS systems such as Squirrel and Micros, working with management ensuring quality service and food. 
Reference: Dominick Ettienne (917) 767-3948

Organizational

Road Assistant: 1998 - 2003 Jocelyn Enriquez (Recording Artist), CA & NY

Originally started at a street team promoter which consisted of handing out promotional items, setting up booths, planning marketing strategies and setting up street team - show promotions, traveling to various locations to promote artist. In 2001 became road assistant for NY metro area which consisted of collecting fees for performances, preparing and organizing music and sound for shows, and ensuring that transportation and all other artists’ needs are met.
Reference: Joel Garcia (408) 829-5648

Sales

Sales Representative: 2001 Ambiance  ,Paramus, NJ & Burlington, MA

Meet and greet customers, assisted with product information and finalizing sale, assisted customers with heavy products and home deliveries, unloading trucks obtaining inventory, organizing and maintaining inventory, managed cash and credit transactions, opening and closing out register, also assisted management team in the planning , opening, and setting up of various stores in New Hampshire, North Carolina, Massachusetts, and New Jersey.
Reference: Jerry Chavarria (201) 376-1117

Internship

Intern: 2000 - 2001 Upstairs Records, San Jose, CA

Originally started out as street team member which consisted of attending meetings, rating and discussing music, handing out promotional items, setting up booths, selling label media. Gradually obtained a paid internship position, answered phones, logged messages, maintained office, co-managed street team by setting up strategies and meetings for street team promotions, managing and itemizing of inventory, receiving & shipping of mail orders, traveled throughout California with recording artists and label staff as a road assistant and street team promoter, also preparation for events included compiling promotional product such as glossies, flyers, and music.
Reference: Jose Melendez (281) 655-8727

2000-2001       Independent Studies High School                                        San Francisco, CA

n     Completed all required courses to obtain diploma.

2005              LaGuardia Community College                                           Long Island City, NY

n     Undergraduate in Business Administration